SILAH GULF

Silah Gulf (Silah), is a premium, multi-award winning customer service solutions provider headquartered in the Kingdom of Bahrain. Silah was launched in 2009 as a Joint Venture in the Middle East region by UK based Merchants and Bahrain’s eGovernment Authority and has operations in Bahrain, Kuwait and the UAE.

We integrate our Customer Service Operations, Consultancy, Academy and Technology platforms to deliver immediate results and create exceptional customer experiences for our clients.

We work as a strategic partner to our clients transforming their customer service operations and taking them to the next level.

We are passionate about our people and take pride in what we do. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries including Telecom, Financial Services, Travel and Tourism, Retail and Government is what differentiates us in our industry.

Silah Gulf is built on value and trust. How we interact with our clients is as important as what we do for them. Our clients’ values and ambitions drive our business focus to ensure their expectations are met and exceeded. We advocate on their behalf and we immerse ourselves in our clients’ values, industries and operations.

We challenge the status quo and thrive to raise the bar and look at innovative ways to drive customer experience in behalf of our clients.

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